Reminder: Effective May 17, 2025

The GUARANTEED ANNUITY FUND is transitioning to a new bank, Rockland Trust. Participants can make loan payments at any Rockland Trust branch beginning May 17, 2025. Any questions contact Rockland Trust at 800.222.2299 or the Fund Office at 800.344.1515.

New England

Position Title: Collection Agency Assistant Manager
Department: North Atlantic States Carpenters Central Collection Agency
Reports To: Senior Agency Manager
FLSA Status: Exempt
Location: Wilmington, MA

SUMMARY
The North Atlantic States Carpenters Benefit Funds (NASCBF) is responsible for the benefit plan operation for Massachusetts, Connecticut, Rhode Island, Maine, New Hampshire, Vermont, and New York. We support approximately 24,000 active members and 22,000 retirees. The Funds administer three retirement plans, a self-insured/self-administered health plan, and a vacation savings plan.

The Collection Agency Assistant Manager will work closely with and provide direction to the Accounts Receivable Analysts, including fulfilling such operational duties for part of each day. This individual is responsible for assisting in the management and activities of the collections department staff and general operations, overseeing the employer remittance processes (electronic and manual), along with the administration and maintenance of collections policies and procedures.

Responsibilities include supervising accounts receivable/collections clerks, internal and external payroll auditors, data entry clerks, and administrative staff, as well as interacting with the Pension & Annuity, Health, Technology, and Accounting Department Managers, Employers, Plan Participants, Attorneys, and other service providers.

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Please send a copy of your resume to hr_dept@carpentersfund.org

New York